MTN is in hot soup again! this time, in Uganda….According to Uganda’s New Vision newspaper:
The Commercial court in Uganda has ordered telecom giant, MTN Uganda
to pay a sum of Shs 2.3bn (about $662,000) in damages to EzeeMoney
Limited for sabotaging its business.
Justice Henry Peter Adonyo on November 6, 2015 also ordered MTN to
stop acting in unlawful and anti-competitive manner, which denies other
businesses an opportunity to prosper.
Justice Adonyo said MTN should pay Shs 800m to EzeeMoney in general
damages for loss of business. It should also pay a penalty of Shs 1.5bn
in punitive damages to deter not only MTN but also warn other companies
against uncompetitive business tactics.
It all started when EzeeMoney, which runs an e-money business,
obtained a contract from MTN for the provision of digital transmission
[E1] and 30 fixed telephone lines to carry out its mobile money
business.
EzeeMoney then contracted Yo! Uganda Limited (YUL) to implement the
service after Uganda Communications Commission, the regulator, approved
it on December 2012, to use the 7711 short code to enable its customers
to subscribe for e-money services.
But in 2013, MTN cancelled the contract, saying EzeeMoney was a
direct competitor to its mobile money business. Through AF Mpanga and
company advocates, EzeeMoney went to court, saying MTN’s action
“restricted and distorted competition.”
EzeeMoney said MTN also damaged its ties with YUL and deprived it of
services of other telecommunications operators. It argued that MTN used
its exclusivity agreements to stop its agents from working for any other
firm with similar business, further limiting competition.
‘ILLEGAL ACTIONS’
In a January 28, 2013 letter to EzeeMoney, MTN appeared to say its
business would be disrupted if the former was given access to its
platform.
“EzeeMoney is in direct competition with MTN in the provision of mobile money,” read the letter in part.
Justice Adonyo said the letter confirmed that MTN was stopping services of the company because it considered it a competitor.
“It is testified that when YUL required the defendant [MTN] to
activate the plaintiff’s [EzeeMoney]short code on its platform, the
defendant declined to do so on the basis that the plaintiff was in
direct competition with it,” the judge observed.
“YUL then seeing that the plaintiff couldn’t carry out the business
they had agreed together, by a letter dated 7/2/2013, did terminate all
services with the plaintiff as YUL did not want to jeopardize its
relationship with the defendant.”
David Mpanga, EzeeMoney’s lead counsel, said MTN’s action of not
activating the short code and the subsequent cancellation by YUL led to
loss of business.
“The denial of the use of the defendant’s [MTN] platform to the
plaintiff [EzeeMoney] by the defendant would thus be an act which is
prohibited within the meaning of section 53(1) (a) of the Act
[Communications] for it limited competition,” Adonyo said.
AGENTS STOPPED
The judge also found that MTN coerced its agents to reject EzeeMoney.
One witness, Sammy Mwathi, told court that he was an MTN money agent and
he was restricted from dealing with other firms in the same business by
signing exclusivity agreement.
“The perusal of the exclusivity agreement itself confirms the
position that the defendant acted outside the law for it appears it used
coercive methods like denial of services to its agents,” he said.
“[This] prohibited fair competition… and [was] contrary to the
provisions of the law.”
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